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Shortip

Feature map

Everything Shortip does, in one place

63 features in eight parts, all live today, in plain words. Each part has a real screen from the demo account.

Shortip in two minutes. The screens are from a demo account; the business and its data are fictional. The captions in the film are in Hebrew.

01

The loyalty club, from the customer's side

Join with a scan, and the card is saved in the phone wallet. No app.

  • The customer scans, types a phone number and gets a code. No app to download.
  • No signal? The staff member signs the customer up from the scanner.
  • You can give a few visits as a gift when a customer joins.
  • The card is saved in the phone wallet, on Android and iPhone.
  • After every visit the card in the wallet updates: 2 more visits to a gift.
  • Near the business, the iPhone offers the card by itself on the lock screen.
  • Every customer has their own page: how many visits, what they received, when the next gift is.
  • The card tells the customer: at your pace, the gift is in about a week.
  • Address, today's hours, call and directions, inside the card.
  • The customer can send a friend the link to join.
  • A customer whose phone is in Arabic gets everything in Arabic.
  • Changed phones? The card is recovered with a code, and the visits stay.
  • The customer is in control: they can delete the card or ask for no marketing.
  • In the birthday month the card reminds the customer of the reward you set.
The join page
The customer's card

02

Stamping at the counter

Each employee from their own phone. The scan identifies; the visit is recorded only on a press.

  • Each employee from their own phone: scan the card and press the button.
  • The scan only identifies. The visit is recorded only when the employee presses.
  • Forgot their phone? Find them by number.
  • Signal dropped? The visit is saved and sent when it returns.
  • The employee offers a sticker, the customer holds their phone near it, and the visit is recorded.
  • A stamp lands on the card, only after the visit is recorded.
  • A sticker stamps a card once a day.
  • Lost a sticker? Cancel it in two taps and print a new one.
  • Many visits for one customer in a day, or cancellations by an employee, are flagged for you under "Worth a look".
  • A visit recorded by mistake is undone with a reason, and you see who undid it.
  • A customer with a paper punch card? Their visits move over, with your approval.
  • A shift lead adds an employee or replaces their phone when you are not there.
  • One phone at the counter, and each employee picks their own name.
  • A message from you to your employees' phones, and you see who read it.
  • Send an employee an invitation on WhatsApp, and they install the scanner.
  • You stamp from your own phone too, with one tap from the home page.
The scanner identifies a customer
A visit was added

03

Running the loyalty club

You set the rules: gift, package, branches and design.

  • A punch card with a gift, or a prepaid package that counts down.
  • A package opens only when you confirm that the customer paid.
  • See who is about to finish a package, and remind them.
  • Two punch cards, for example coffee and pastry, on one card.
  • Several branches, with a manager for each branch and their own link.
  • Your business's colors, logo and stamp.
  • "Closed today" reaches the card in the wallet, once a day.
  • A counter sign to print, and a picture ready to post.
The rewards that went out
The business's NFC stickers

04

Knowing your customers

Who comes back, when, and who stopped coming.

  • Who is waiting for a gift, who is close, who did not come back, whose birthday it is.
  • All of a customer's visits, and a note only you can see.
  • What happened today, by employee.
  • On which days and hours club members come.
  • Who joined last month and came back, and who did not.
  • How many gifts went out this month, and who has been waiting longest.
  • Which employee signed up the most customers this week.
  • Your customer list, to a file, at any time.
The customer list with filters

05

Your portal

What is waiting for you today, one line for each thing.

  • What is waiting for you today, one line for each thing.
  • A notification on your phone when a customer left a message or a paper punch card is waiting.
  • An icon on your phone's home screen, like an app.
  • Lost the link? Get a login link by email.
  • Every invoice you received, to download.
The portal's home page

06

The business card and feedback

One page for your business, and a way for customers to say what they thought.

  • One page for your business: links, a menu, questions, photos.
  • "Closed for the holiday" at the top of the card, in your own words.
  • A QR code of the card to print.
  • A button to Google, or a rating first. Google is always offered for every rating.
  • A customer who was bothered by something can write to you directly.
  • The ratings customers confirmed on the card, the average and the breakdown.
The digital business card
The rating on the card

07

Google

What happens in your Google Business Profile, without going into Google.

  • How many people saw you on Google, called and asked for directions.
  • What they searched for when they found you.
  • Every review, and a ready draft reply that you edit and paste.
  • If something changed in your profile, the address or the hours, you know.
  • A Google post, written and published from here, only when you press.
The Google screen in the portal

08

The stand

Hold a phone near the stand, and it opens.

  • Hold a phone near the stand, and your business card or a Google review opens.
Carmel TableLoyalty clubTap your phone

Screenshot from a demo account. The business and its data are fictional.

Want to see this at your business?